Open the settings
The settings screen has two halves: a configuration panel on the left and a live preview on the right. Changes you make on the left appear in the preview immediately, and a “Unsaved changes” hint shows in the footer until you press Save.Configuring the assistant is a write action. If your plan has lapsed and the academy is paused, you keep read-only access to past conversations, but the settings screen shows a reactivation prompt instead of the editor until you reactivate.
Turn it on
At the top of the panel is the Enabled toggle, described as “Show the chat bubble to enrolled students.” Leave it off while you set things up; flip it on and save when you are ready for students to see the assistant. When you save with it enabled, you get a confirmation that the assistant is live on your course pages.Identity
The Identity group controls how the assistant introduces itself in the chat header and the first bubble.Avatar
Upload a square PNG, JPG, WebP, or SVG. If you skip it, the assistant shows the initials of its name in a circle tinted with your brand color. You can replace or remove it at any time.
Name
The assistant’s display name, up to 60 characters. A name is required to save.
Title
A short subtitle shown under the name in the chat header, up to 60 characters (for example “Learning assistant” or “Your Cold Outreach coach”). Optional.
First message
The opening greeting shown when a student starts a new chat, up to 300 characters. Optional. If left blank, no greeting bubble appears.
Voice and style
Three sliders shape the assistant’s tone. Each runs from 0 to 100 and shows a live band label as you drag.| Slider | Low end (0) | High end (100) | Band labels |
|---|---|---|---|
| Warmth | Warm & encouraging | Direct & no-fluff | Encouraging / Balanced / Direct |
| Answer length | Brief | Thorough | Brief / Standard / Thorough |
| Tone | Casual | Professional | Casual / Balanced / Professional |
Teaching style
Below the sliders, pick how the assistant handles exercise and quiz answers, and how much it leads versus tells.Just answer
Just answer
Gives exercise and quiz answers directly. The assistant gives the answer, then briefly explains the reasoning behind it.
Guide with hints
Guide with hints
Nudges toward answers instead of handing them over. It leads with a hint or first step and confirms the full answer once the student is close, and never hands over exercise or quiz answers outright. This is the default.
Socratic
Socratic
Leads with questions; answers only when the student is truly stuck. The assistant opens with a guiding question or pointed hint and keeps each turn short, giving a direct answer only after the student has attempted it or explicitly asks.
Advanced
The Advanced section is collapsed by default. Expand it for two extra controls.Custom instructions
A free-text field (up to 2000 characters) added to every conversation. Use it to weave in things specific to your academy, for example reminding students about your weekly office hours when they seem stuck. The preview reflects unsaved custom instructions as you type.Messages per student per day
A numeric cap on how many messages a single student can send each day. The default is 50 and you can set it anywhere from 1 to 500.The cap is per student, per day, and resets daily. It is a guardrail against runaway usage, not a per-conversation limit.
Live preview
The right side of the screen is a working copy of the student chat widget, themed with your academy’s brand color. It always reflects your current settings, including unsaved changes, so you can test before committing.Pick a course
Use the “Student is in” dropdown to choose which published course the preview simulates. The assistant answers only from published course content, so you need at least one published course for the preview to work.
Ask a question
Type something a student would ask. The reply uses your current name, avatar, greeting, sliders, teaching style, and custom instructions.